Don't believe at all, just hang up and ring Barclays back. Vicky, who has reported the scam to Action Fraud and the Financial Ombudsman, has warned others to be vigilant. I was told to do that by somebody claiming to be from their company.' 'The way Barclays put it across was, because I transferred the money over, I am to blame. I'm being made to feel like I'm to blame and I am the victim.
They weren't prepared to help, even with all the evidence. I have been with Barclays from being about 17, I have been with Barclays a long, long time. Victoria said that she raised the scam with the fraud team at Barclays on the same day and they began investigating but she received a letter on May 23 to say the case had been closed. At this moment in time I can't take him which really, really upsets me.' I just feel like that's all been taken away. In my head it was all planned, I just needed to book. 'I have got a race against time to get there. His eyesight is going and his hearing is getting worse. 'We went through security questions and he was reading off what shops I had been to and where I had used my card, which is why I didn't doubt he was from Barclays. I couldn't actually believe what had happened. Vicky said: 'I vomited, I felt physically sick.